GoBox – Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days.
Processing time may be extended during restocks, product drops, or high-demand periods.

Shipping Time

Shipping times vary depending on destination and carrier.
Estimated delivery times are provided at checkout but are not guaranteed.

Address Accuracy

Customers are responsible for providing accurate shipping information.
GoBox is not responsible for lost packages caused by incorrect addresses submitted at checkout.

Lost or Delayed Packages

Once an order has been shipped, GoBox is not responsible for carrier delays, lost shipments, or delivery issues.
Customers must contact the shipping carrier directly for claims related to transit problems.

Damaged Deliveries

If your package arrives damaged, please contact us within 48 hours with photos and a full unboxing video for review.

Preorders

Preorder items will ship once inventory arrives.
Orders containing preorder items may be held until all items are available.